Access & responsibilities

Authorised contacts

Access to the BanMySpam portal is given to the people your company has registered with System3 as authorised contacts, for the domains assigned to each of them. Each contact signs in with one-time codes sent to their registered official email, personal email or WhatsApp number.

Your company is responsible for its contact list

Your company is responsible for keeping its authorised contacts up to date. If someone leaves your organisation, changes role, or should no longer have access, you must ask System3 to remove or deactivate them. System3 cannot know on its own that a person has left your company.

When a contact is removed or deactivated, their access ends and any active sessions are closed.

Sessions

After a successful sign-in, a browser stays signed in for up to 30 days, so that a code is not needed every day. Sign out on shared computers. You can see and end your active sessions on your account page.

Actions are recorded

Releases, deletions, allowlist and blocklist changes and sign-ins are recorded with the person, time and IP address. Customer administrators can review their company's record.